Terms of Service

By accessing or using Zero Distance Internet LLC's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services. These terms apply to all users of our services, including customers, visitors, and others who access or use our services.

Zero Distance Internet LLC provides virtual private server (VPS) hosting, dedicated server hosting, and related hosting services. Our services include but are not limited to: • Virtual Private Server (VPS) hosting • Dedicated server hosting • Managed hosting services • Technical support services • Domain registration and management • Additional hosting-related services as may be offered from time to time We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to customers.

To use our services, you must register for an account by providing accurate, current, and complete information. You are responsible for: • Maintaining the confidentiality of your account credentials • All activities that occur under your account • Notifying us immediately of any unauthorized use of your account • Ensuring all account information remains accurate and up-to-date You must be at least 18 years old or the age of majority in your jurisdiction to register for an account.

You agree to use our services only for lawful purposes and in accordance with these terms. You may not: • Violate any applicable laws or regulations • Infringe upon the rights of others • Transmit harmful, illegal, or offensive content • Engage in activities that could damage or impair our services • Use our services for spam, phishing, or other malicious activities • Attempt to gain unauthorized access to our systems or other users' accounts • Use excessive resources that may impact other users' service quality We reserve the right to suspend or terminate accounts that violate this policy.

Payment for services is due in advance according to your chosen billing cycle. You agree to: • Pay all fees and charges on time • Provide accurate billing information • Notify us of any changes to your payment method • Pay any applicable taxes Failure to pay may result in service suspension or termination. We offer a 30-day money-back guarantee for new customers on monthly plans, excluding setup fees and add-on services.

We strive to provide 99.9% uptime for our services. In the event of service interruptions: • We will work diligently to restore services as quickly as possible • Planned maintenance will be announced in advance when possible • Service credits may be provided for extended unplanned outages • Force majeure events are excluded from uptime calculations Service level agreements for dedicated services may have separate terms as specified in your service agreement.

While we implement robust data protection measures: • You are responsible for backing up your data • We provide backup services as an additional feature, not a guarantee • We are not liable for data loss due to user error or circumstances beyond our control • Data retention periods may apply after service termination We recommend maintaining independent backups of all critical data.

We are committed to protecting your privacy and personal data. Our data handling practices are detailed in our Privacy Policy, which forms part of these terms. We comply with applicable data protection laws and regulations.

All content, features, and functionality of our services are owned by Zero Distance Internet LLC and are protected by copyright, trademark, and other intellectual property laws. You may not: • Copy, modify, or distribute our proprietary content • Use our trademarks without written permission • Reverse engineer our software or systems You retain ownership of content you upload to our services, subject to our rights to host and manage such content as necessary to provide our services.

To the maximum extent permitted by law: • Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim • We are not liable for indirect, incidental, or consequential damages • We do not guarantee uninterrupted or error-free service • Some jurisdictions may not allow limitation of liability, so these limitations may not apply to you

You agree to indemnify and hold harmless Zero Distance Internet LLC from any claims, damages, or expenses arising from: • Your use of our services • Your violation of these terms • Your violation of any third party rights • Content you upload or transmit through our services

Either party may terminate the service agreement: • You may cancel your services at any time through your account portal • We may terminate services for breach of these terms • We may suspend services immediately for serious violations • Refunds for prepaid services may be provided on a pro-rata basis, subject to our refund policy Upon termination, your access to services will cease and data may be deleted according to our data retention policy.

We may modify these terms at any time by posting updated terms on our website. Continued use of our services after such modifications constitutes acceptance of the new terms. For material changes, we will provide at least 30 days' notice to existing customers.

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware or through binding arbitration as we may elect.

If you have questions about these Terms of Service, please contact us at: Zero Distance Internet LLC 8 The Green, Suite B Dover, Delaware 19901 United States Email: contact@zerodistance.tech